Casino On Air Game Fairness

  1. How do you determine which cards are drawn for the games?
  2. How do you prove your random number generator is unbiased?
  3. Can Casino On Air benefit from a biased random number generator?
  4. How do you test your games?
  5. Can there be bugs in the software?
  6. What happens if I lose money due to a bug?
  1. How do you determine which cards are drawn for the games?

    2. The odds for both real money and playing for fun modes are created by a random number generator, which comes from our server. These odds are audited by a third party to ensure they are being created in a fair and random manner.
     

  2. How do you prove your random number generator is unbiased?

    3. We are constantly being tested by a third party for fairness and randomness. We are audited by one of the top 5 accounting firms. We are a public company who has to file all of our records with the SEC. We also have a top quality Quality Assurance team constantly testing our games. 

  3. Can Casino On Air benefit from a biased random number generator?

    4. No. We can not benefit from a biased generator.  If there was a bias, customers would have the ability to see patterns and trends and then use it to their advantage.  Our generator is fair for all.

  4. How do you test your games?

    5. Our Quality Assurance team tests games months in advance before release to a third-party company who then also tests the games before they are made available to play.  Once released the games are still tested on a daily basis by our Quality Assurance team.  Hundreds of thousands of bets are manually placed before any game is released.

  5. Can there be bugs in the software?

    6. It is possible.   If you do come across a problem, we have 24 hour phone and e-mail support. If you have any concern about the rules, implementation, or consistency of any game at Casino On Air please contact our Customer Service/Technical Support. If the problem cannot be immediately solved, the case will be investigated using the game logs of the server and if something is found to be wrong, our development team will assess the problem and fix it.
     

  6. What happens if I lose money due to a bug?

    7. An investigation will commence and if our results show that there was a problem, your money for the bet will be refunded immediately.

    Return to Table of Contents