Getting Started FAQ

  1. What do I need to use Casino On Air?
  2. How do I install Casino On Air?
  3. During the installation process I get the error message "Can't find ddraw.dll or dsound.dll".
  4. How to start Casino On Air.
  1. What do I need to use Casino On Air?

      Casino On Air runs on systems that have either Windows 95 or NT. Sorry, currently there is not a version available for the Macintosh.

  3. How do I install Casino On Air?

    1. Go to the web site
    2. Click on the "Download" option.
    3. To download the casino, click on "download."  You also have the option of downloading the casino from a closer location if you wish.  Make sure that your system meets our casino requirements.  You may also need to download and install Microsoft's Direct X software which is also available on the download page.
    4. You should then see a "Save As" (Netscape) or "File Download" (Internet Explorer) dialog box where you may choose the location on your hard drive that you would like to save the file. We recommend saving it to the desktop because it is easier to find.  If you don't want to save it to the desktop, make sure you remember the name and location of the file you are saving. If you are using Internet Explorer, you may choose to "Run this program" in which you do not have to save the file locally to your computer. Once the file has been downloaded, begin the installation process by double-clicking on the icon of the file you have downloaded. Click on "Setup" button. If you forget the name of the file or its location, please do a search of your hard drive for the file "*lite.exe."
    5. Follow the installation instructions to install the software onto your hard drive. Once the installation is completed, a desktop icon will be created.

  5. During the installation process I get the error message "Can't find ddraw.dll or dsound.dll."
  6. You will get this error message if you do not haveDirect X by Microsoft installed on your computer. To get the latest version of these files, please click here. Once the file has finished downloading, please double-click on the file downloaded.  This will install the needed files automatically on your computer. 

  7. How to start Casino On Air?

    1. Register an account with our casino. You must register an account whether you are going to Play for Real or Play for Fun. To register, connect to the Internet and then double-click on your Casino On Air desktop icon. The program will ask you if you wish to Play for Real or Play for Fun. Once you have selected your desired option, click on "New User" to enter the registration form.  Please fill out the registration form correctly as a failure to do so will result in the locking of your account.  If you ever have trouble registering, please do not hesitate to contact our Customer Service/Technical Support.  All information is kept strictly confidential.
    2. Choose your User Name and Password. After you fill out your user information you will have to select a username and password.  When choosing a username and password we suggest that it be between 5 to 8 characters and contain no special characters.   Beware that the login infomation is CaSe SeNsItIvE.  Keep your user name and password confidential. Once completed you will then be given the options "Registered User" or "New user."  Select "Registered User."
    3. In order to use Casino On Air you must purchase V-Chips by selecting "Money" in the menu. Select the "DEPOSIT" button and fill out the required information or select "Help" for more detailed instructions. The next step is to go to the "V-CHIP ACCOUNT" section and purchase V-Chips with the money you just deposited.  Return to the Games screen by clicking on the "EXIT ATM" button on the ATM screen.
    4. When playing for real, remember that 10% of your initial deposit will be added to your account as a bonus, so the more you deposit, the larger bonus you will receive up to $300 USD. There is a limit of 5 deposits per day with a $1000 24 hour limit and a $4000 monthly limit.
    5. Select the game you wish to play by clicking on the "PLAY GAMES" button on the game bar menu. The exact rules and Help files are available in each game.

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